Key Product Specialist

London, ON
Posted: July 28, 2022

Stewart Overhead Door (a Raynor Door Authority company) is looking to hire a Key Product Specialist to join the team. We are a community-oriented company that specializes in residential garage doors, commercial garage doors, folding wall partitions, and dock equipment. This person will be primarily responsible for the development of customer relationships and the sale of residential doors to builders and contractors. Previous experience (2-3 years) of business to business sales is highly preferred.

QUALITY SERVICE. QUALITY PRODUCT.

As a Stewart Overhead Door Technician, you represent the #1 garage door brand in the industry. You stand behind the highest quality product and service. Maintaining a high standard of customer service is essential in this role. We look for candidates with a passion for making customers “ridiculously happy.”


Roles & Responsibilities

  • CUSTOMER SERVICE: Respond to phone inquiries, emails and texts. Must be proficient in general computer skills. Maintaining great customer experience. Be a good teammate.
  • SALES: Expanding our footprint through building relationships with new and existing customers. Promoting additional features and benefits of doors and accessories.
  • PROJECT MANAGEMENT/SCHEDULING: Ordering, verifying, following up regarding materials coordinating both the manufacturer’s and client’s timetable. Working with internal systems to ensure accuracy in ordering the right product. Being proactive in communicating with your customer. Working with administrative team and other managers effectively to schedule install dates.

Job Requirements

  • Must have extensive experience and product knowledge of the garage door industry, but will train the right candidate.
  • Must have previous experience in sales, preferably in-home renovation, construction or B2B
  • Must be able to manage and appropriately prioritize several tasks and objectives concurrently.
  • Must be able to handle confrontational or problematic situations with tact, sensitivity, and a calm demeanor.
  • Must have mechanical aptitude and experience in door opening systems which allow for the successful achievement of the assigned business goals and objectives.
  • Must posses a current valid driver’s license & and maintain in good standings.

What we offer

  • Highly Competitive Pay
  • Profit sharing
  • Positive work environment with countless opportunities for development
  • We provide power tools, vehicles, and training
  • Benefits
  • Health Savings Account
  • Overtime opportunities

At Stewart Overhead Door (a Raynor Door Authority company), we stay true to our values. Our employees are our #1 asset, and we strive to always put them first. If you value a fun, energetic, and positive work environment, RDA is the place for you. Come join our team and see why we’re making customers “ridiculously happy!”